Refund policy

Last updated: October 13, 2026

All sales are final

ArcHarbor Cards does not accept returns or exchanges for a change of mind, ordering the wrong product, a change in market price, or dissatisfaction with the cards pulled. This applies to both sealed and opened trading-card boxes, packs and cases. Please check the product name, year, format and quantity before paying.

Incorrect, damaged or missing orders

If you receive an incorrect item, your order arrives damaged, or a shipment does not arrive, contact us promptly at lile011022@gmail.com or through our contact page. Include your order number and a description of the problem. Photographs of the item, shipping label and packaging help us investigate. Keep the packaging and seals where possible.

We will review the issue and arrange the appropriate correction, replacement or refund where applicable. If we require the return of an incorrect or damaged item, we will provide instructions and cover the necessary return shipping. Do not send items to a warehouse or business address without our instructions.

Order cancellations and unavailable items

We do not accept change-of-mind cancellation requests after an order is accepted. If we cannot supply an item or meet the stated dispatch time, we will contact you with the option to agree to a revised date or cancel the unshipped item for a full refund, including any applicable shipping charges. We will not substitute a different product without your agreement.

Refunds and your rights

Approved refunds are returned to the original payment method. We will confirm the refund by email; the time for it to appear depends on your payment provider. This final-sale policy does not limit rights or remedies that cannot be excluded under applicable law.